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Hotel · Nagoya · Aichi

Richmond Hotel Nagoya Shinkansen-Guchi

A practical, well-rated base a short walk from Nagoya Station, with clean rooms and a staff that goes out of its way.

  • 7-minute walk to Shopping Avenue Esca
  • Staff rated 9.3 out of 10 by guests
  • Free Wi-Fi throughout the property
8.5 Great 708 reviews Booking.com 8.5 · 708 reviews

About

Richmond Hotel Nagoya Shinkansen-Guchi

Richmond Hotel Nagoya Shinkansen-Guchi sits in the Kamejima area, about a 7-minute walk from the Shopping Avenue Esca arcade. The hotel keeps things straightforward: free Wi-Fi throughout, a 24-hour reception, and a lift to all floors. The ground floor has vending machines for snacks and drinks, plus a restaurant for breakfast and other meals.

The 708 guest reviews average 8.5 out of 10, with the highest marks going to staff and a secondary category at 9.3. Rooms are rated 8.9, and value comes in at 8.8. The property is entirely non-smoking, and pets are not allowed. For those driving, there is an on-site car park, though details on pricing or reservation are not specified.

  • No smoking on site
  • Wi-Fi
  • Car park
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Exceptional staff — Guests repeatedly highlight the warm, attentive service, with one story about staff returning a forgotten phone. The staff category scored 9.3 out of 10.
  • Strong room quality — Rooms are rated 8.9, and reviews describe them as modern, clean, and comfortable, with amenities like air conditioning, a bathtub, and an electric kettle.
  • Convenient location — A 7-minute walk to Shopping Avenue Esca and close to Nagoya Station, Meitetsu Station, convenience stores, restaurants, and shopping malls, making it easy to explore the city.

Worth weighing

3 to weigh
  • Limited breakfast details — While guests praise the breakfast, the property doesn't specify hours or pricing in the input, so travelers should confirm directly.
  • No pets allowed — The hotel is strictly pet-free, which may be a drawback for those traveling with animals.
  • Non-smoking only — The entire property is smoke-free, so smokers will need to step outside – no smoking rooms or designated areas are mentioned.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room for Single Use

  • 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Lift
  • Vending machines
  • Air conditioning
  • Heating
  • No smoking on site
  • Key card access

Food & Drink

  • Restaurant
  • Snack and drink vending machine
  • Children's buffet

Services

  • 24-hour security
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Luggage storage
  • Fax/Photocopying

Room Amenities

  • Flat-screen TV
  • Electric kettle
  • Ironing facilities
  • Cots
  • Carpeted floor

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 708 reviews

Guest-rated 8.5/10 from 708 reviews

Booking.com · 8.5 · 708 reviews
8.5Verified guest

“The staff were outstanding – one even chased us down in the heat to return a phone we'd left behind, like something out of a movie. The room had a humidifier and nice touches, and there was a DHC cleansing set available in the lobby.”

8.5Verified guest

“We stayed two nights with my husband and everything was great. The hotel is a short walk from the busy Nagoya Station and the city centre, and we enjoyed pastries at Komeda Coffee, just a short distance away.”

8.5Verified guest

“A solid, fully equipped hotel right next to a convenience store. Great location near restaurants, Meitetsu Nagoya Station, and the main shopping malls.”

8.5Verified guest

“I loved the clean, comfortable rooms and the warm, friendly staff. The hotel was easy to get around, and breakfast was good with fresh choices every day.”

8.5Verified guest

“The breakfast spread was fantastic – the French toast was dream-worthy. The location is close to Yabaton for the best Nagoya-style pork cutlet, and the staff welcomed me like an old friend.”

8.5Verified guest

“As on my previous visit to Nagoya, this hotel was awesome with modern, clean rooms. The staff were friendly and great.”

04 — Location

Getting around Nagoya

The property sits in Nagoya.

Getting around: The hotel is a 7-minute walk from Shopping Avenue Esca, and a short walk to Nagoya Station and Meitetsu Nagoya Station, which are the main rail hubs. This makes it easy to reach other parts of the city and beyond.

Food and drink: Guests recommend Komeda Coffee for pastries, and Yabaton for Nagoya-style pork cutlet. There are also restaurants and convenience stores nearby.

2-12-3Kamejima, Nagoya, Aichi, 453-0013, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
298 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 14:00 until 23:59, and check-out is by 11:00.

Does the hotel allow pets?

No, pets are not allowed at this property.

Is there a car park on-site?

Yes, the hotel has a car park, but specific pricing or reservation details are not provided in the input.

Is smoking allowed in the hotel?

No, the entire property is non-smoking.

Does the hotel have Wi-Fi?

Yes, Wi-Fi is available throughout the property.

What amenities are available in the rooms?

Rooms include air conditioning, heating, a flat-screen TV, an electric kettle, and ironing facilities. Some rooms have a bathtub and shower.

The bottom line

Richmond Hotel Nagoya Shinkansen-Guchi is a dependable choice for travelers who value location and service. The staff consistently impress, and the rooms are clean and comfortable. While it lacks some frills like pet-friendly policies, it offers strong value for a 3-star hotel near Nagoya's transport hub.

8.5A reliable, well-reviewed stay with a standout team.

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